diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 1623418274
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To access the app, enter your registered mobile number and verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for the send OTP button, then click it and wait for the code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To avoid any issues, try logging in with your active number. If your number has changed, please submit your proper KYC (Know Your Customer) details via email to the customer support system, which will facilitate the account transfer. This will ensure a smooth account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its new features.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is based on earnings from gaming, not bonus collections. This means users can only withdraw the money they've earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all KYC (Know Your Customer) details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a required step to proceed with the process. Ensuring all details are accurate and up-to-date is essential for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, taking between 30 minutes to 3 hours. However, in some cases, payments may be delayed, potentially taking up to 24 hours to be processed. This delay can impact the overall time it takes for transactions to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are strictly for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus, but the bonus itself is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section for any discrepancies. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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